Skip Navigation

Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view. Download Adobe© Acrobat Reader.

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Internet Safety

Laptop with hands typing

Stay Safe Online: Protect Your Information

At Bank of Luxemburg, your security is extremely important to us. As technology evolves, so do the tactics used by fraudsters. Understanding common scams and knowing what to watch for can help keep your personal and financial information safe.

🔐 What is Phishing?

Phishing is a type of fraud where criminals send emails designed to trick you into sharing sensitive information such as:
  • Social Security numbers
  • Bank account or debit/credit card numbers
  • Usernames and passwords

These emails often appear to come from trusted sources like banks, credit card companies, or other familiar organizations. This is known as “spoofing”, when a message is made to look legitimate.

👉 Important Reminder: Bank of Luxemburg will never ask for personal or confidential information through email or pop-up messages.

🚩 How to Recognize a Phishing Email

Be cautious if you notice any of the following:
  • Requests for sensitive information (passwords, PINs, account numbers, Social Security numbers)
  • Urgent or threatening language pushing you to act quickly
  • Messages claiming your account access will be limited or suspended unless you click a link
  • Misspellings, poor grammar, or unusual formatting
  • Emails from unknown or suspicious senders

👉 Legitimate businesses will not ask for sensitive information unless you initiate the request.

⚠️ What to Do If You Receive a Suspicious Email
  • Do not click on any links
  • Do not open attachments
  • Do not respond to the message
  • Delete the email or report it if possible

If you are unsure, contact Bank of Luxemburg directly using a trusted phone number.

🌐 What is Website Spoofing?

Website spoofing occurs when criminals create fake websites that look like legitimate ones. These sites are designed to trick you into entering personal information, which is then captured by fraudsters.

This can include:
  • Account numbers
  • Credit card information
  • Passwords
  • Social Security numbers

🛡️ How to Protect Yourself
  • Be cautious with unsolicited or unexpected emails
  • Avoid clicking links in emails, go directly to the company’s official website instead
  • Double-check website URLs for accuracy
  • Look for secure websites (URLs that begin with https://)
  • When in doubt, contact the organization directly

💡 Stay Alert. Stay Secure.

Cybercriminals rely on urgency and confusion, taking a moment to pause and verify can make all the difference.

If something doesn’t feel right, trust your instincts and reach out to us. We’re here to help protect you every step of the way.