Employee Spotlight
Sarah Opsahl | November - December 2024
In her role as customer care center supervisor, Sarah Opsahl demonstrates Bank of Luxemburg’s “orange” quality of Friendly Support. She oversees the customer care staff, assists customers with questions or concerns and works to find the best solution for each caller.
A resident of Casco, Sarah started her career in 2015 as a teller at the Luxemburg branch. She was promoted to customer care representative and now leads the department.
“One of the reasons I love working at Bank of Luxemburg is the employee development opportunities,” Sarah said. “We’re offered the chance to shadow other departments and further our education through tuition reimbursement.”
Another plus is the bank’s team atmosphere. Employees are encouraged to voice suggestions and contribute to workflow within departments. “It truly feels like we’re making a difference,” Sarah said.
Day-to-day, Sarah enjoys her interactions with customers, even those who reach out with frustrations. “By the end of the call, we’re laughing,” she shared. “Our team likes to make people’s days easier, and the support we provide helps with that.”
Outside of work, Sarah enjoys going to concerts, crocheting, reading and hanging out with family and friends.
What are your career goals? Are you ready to join a team that has a positive impact on people’s lives? Bank of Luxemburg is hiring!
Work with Sarah
Char Duckart | September - October 2024
In her new role as Executive Administrative Assistant, Char Duckart supports the Bank of Luxemburg leadership team with paperwork and transactions related to Luxemburg Bancshares, Inc. She also attends board and loan committee meetings to take minutes and provides assistance wherever needed. Char joined the bank in 2022 as a retail sales representative in Algoma, following a 32-year career in law.
“I thoroughly enjoy my entire position,” Char said, noting the collaborative environment as a significant perk. “We’re definitely a work family here.”
Char is also part of the BOL Cares team, a committee that embodies the bank’s “orange” quality of Unwavering Integrity by giving back to the community. Through her work on the committee and beyond, she has participated in events such as Toys for Tots in Kewaunee County, the CP Telethon, Jeans Day and a clean-up day at Peninsula State Park.
“I remember we were standing on the overlook at the park, and someone saw our t-shirts and asked about BOL Cares. He was impressed by our commitment,” she shared.
Char’s philanthropic spirit extends beyond her work at the bank. She is active with the Dyckesville Lions Club and serves as a clerk for the Town of Red River, where she lives. In her free time, Char enjoys walking, reading, flowers and spending time with her family, especially attending dirt track racing events with her husband, Darren, and their children, Chantel (21) and Derrik (19), along with their significant others.
What are your career goals? Are you ready to join a team that has a positive impact on people’s lives? Bank of Luxemburg is hiring!
Work with Char
Jackie Johnson | July - August 2024
Twenty-one years after her first role as an administrative assistant at Bank of Luxemburg, Jackie Johnson now brings her Joyful Passion to support the IT department as a Financial Systems Analyst, providing technology assistance to her team. She also oversees the Change Management Committee to ensure that consistent methods and procedures are in place for technical changes to the bank’s systems and to find ways to improve them.
“If there is a system that can make things smoother, we want to bring that joy to our customers,” Jackie said. “Technology is always changing. We aim to provide our customers and employees with the best. Simplicity is joyful.”
As someone who grew up in the Luxemburg community, Jackie takes pride in helping and assisting her family, friends and neighbors. “We treat everyone the same, and we have a great staff to work with. I am always willing to help anyone who reaches out. However, if I am not able to assist, I will direct them to the person who can.”
Through the years, Jackie has experienced how Bank of Luxemburg’s mission “to have a positive impact on people’s lives” extends beyond customer service and onto its employees. “We benefit from a culture that supports a healthy work-life balance and personal development,” she said. “There are opportunities to grow within the bank by shadowing other departments and gaining knowledge through training, classes or mentorship.”
The growth she’s experienced as an employee—advancing to retail sales rep, managing the Forestville branch, moving back to the Luxemburg branch as Digital Systems and Support Specialist and now IT—aligns with Bank of Luxemburg’s growth, too. “It’s amazing to see what the bank has done since I started in 2003,” Jackie reflected. “This year, our motto is ‘we bring the orange’–and we are literally doing that in our communities as we expand and serve more customers.”
Outside of work, Jackie enjoys the outdoors, especially her flower garden and going fishing. Summer is for her son’s baseball games and going up north to have a relaxing weekend. Fall is for deer hunting, bow and gun. She lives in Casco with her 13-year-old son, Talan, and significant other, Derek. Jackie is also a board member who takes pride in her role as treasurer for the Lance Corporal Dean Opicka Memorial Foundation in honor of a Luxemburg-Casco High School graduate whose life was taken too soon in the line of duty. The foundation raises money to support local scholarships, hardships and charities to keep his memory and service alive.
What are your career goals? Are you ready to create a positive impact on people’s lives? Bank of Luxemburg is hiring!
Work with Jackie
Jordan Demeny |May - June 2024
In his role as a relationship banker, Jordan enjoys helping customers open new accounts, whether that means checking, savings or business accounts. He also assists with personal lending, including vehicle loans, signature loans and line-of-credit loans.
“We also look at budgets and financial statements to ensure we have our customers open the right account, and that also gives them a good idea of how we can help ensure their success in the future,” Jordan says.
Jordan, a Green Bay native who graduated from Ashwaubenon High School, earned a degree in journalism with an emphasis in advertising from UW-Oshkosh. That education complements his work at the bank, as so much of it involves communicating with his customers. He’s new to Bank of Luxemburg as of 2023, having previously worked with a credit union, drawn to the banking industry for its ability to connect with the community.
“I always enjoy working with residents in the Green Bay and Howard communities, and I’m happy to be able to set them up for financial success,” Jordan says. “At the end of the day, it’s really rewarding to guide our customers on their financial journey.”
Outside of work, Jordan and his wife, Kalee, are busy with their young daughter, who was born at the end of 2022. He also enjoys watching sports — preferably, the Atlanta Falcons — but Jordan is quick to add he’s also a fan of the Milwaukee Bucks and Milwaukee Brewers.
What are your career goals? Are you ready for a new beginning with a community-minded team that creates a positive impact on people’s lives? Bank of Luxemburg is hiring!
Work with Jordan
Work with Jordan
Jill Bernhardt |March - April 2024
As a valued member of the Bank of Luxemburg team for 16 years, Jill Bernhardt helps Bring the Orange to customers with her Fresh Approach to mortgage loans.
“I love meeting people and finding solutions to their problems,” Jill shared. One example was a debt consolidation home loan that paved the way for her clients’ fresh financial start. She also enjoys consulting with new homebuyers and goes the extra mile by recommending realtors she trusts to help people on their journey toward homeownership.
Her experience includes a Bachelors degree from UW-Green Bay for business administration with an emphasis in finance. Prior to joining Bank of Luxemburg, she worked at another finance company for five years doing consumer, real estate loans. She started her career with Bank of Luxemburg in Casco and is now based in Luxemburg, willing to travel as needed.
Describing the workplace culture, Jill chuckled, “The only way I can think to describe employment at Bank of Luxemburg is that it’s like you’re not walking into work. We have camaraderie with each other. It’s like a big family. We’re respectful of each other, we care about each other and we work together to help customers succeed.”
In her spare time, Jill loves to stay busy and help others, especially her husband, son, daughter and the family labradoodle. She’s involved in her kids’ sports, 4-H, Scouts, the Dyckesville Lions Club and gardening.
Work with Jill
Jeremy Johnson | January - February 2024
Jeremy Johnson draws upon his extensive experience in other industries—including retail, transportation and securities—to Bring the Orange to his business clients each day. Through his work, Jeremy brings multiple “Orange” qualities to his work, including Vibrant Leadership, Friendly Support and Unwavering Integrity.
“From a professional perspective, working retail gave me an opportunity to lead people coming right out of college,” said Jeremy, who joined Bank of Luxemburg in Green Bay about a year ago. Later, working both operations and sales roles in the transportation industry gave him the chance to understand the interrelated importance of building relationships and driving results.
He was drawn to securities because of a desire to help people—which eventually led him to the community bank setting at Bank of Luxemburg. Here, he has the ability to help both small and large businesses to reach their goals. “I love solving problems, and I am passionate about helping people by getting creative and thinking outside the box,” Jeremy said. “I always want to figure out a way to get to the 'yes!'”
Jeremy said building relationships and “talking less and listening more” approach with with clients helps him to recognize what products or services might meet their needs the best. “I think what I enjoy most is building deep-rooted relationships,” he said. “If you can lead with integrity and honesty and just try to be honest, people remember that.”
In his spare time, Jeremy loves to spend time up north with his family and friends, and he and his wife have two daughters who enjoy playing golf competitively. "I spend as much time as I can watching them compete, and I love golfing with them myself.”
What are your career goals? Want to Bring the Orange with us? Bank of Luxemburg is hiring!
Work with Jeremy
Work with Jeremy
Ryan Voigt | November - December 2023
As a UW Oshkosh communications major, Ryan began his career with another banking institution, where he worked for five years before coming to Bank of Luxemburg in 2022, helping to open the new Howard branch.
“I really like working with people and building relationships,” Ryan said. “The banking industry was intriguing to me because it gave me the avenue to do that.”
Whether he’s working with individuals or businesses, “I always just try to be present and ensure the customer knows that they’re my number one priority,” he said.
“What I like most is being able to be part of a team of really good, experienced people at the bank, as well as being available to work one-on-one with my customers,” Ryan said. “And it’s been great to be a part of the new Howard branch and see it grow as a community bank.”
Ryan was inspired in his career path in part by his father, Darren Voigt, who is executive vice president/chief lending officer at Bank of Luxemburg.
Outside of work, Ryan is a huge Wisconsin sports fan—you can find him rooting for the Packers, Brewers, Badgers or Bucks—or you might find him on the golf course. He also enjoys spending time with his girlfriend and the new rescue dog they adopted together, a Border Collie mix who “has been a little bit of a handful.” Ryan was also chosen to be a part of the 2024 class of Leadership Green Bay.
What are your career goals? Are you ready for a new beginning with a community-minded team that creates a positive impact on people’s lives? Bank of Luxemburg is hiring!
Greg Malingowski | October - November 2023
Greg Malingowski offers his commercial loan customers a well-rounded banking experience as he draws from a versatile career in the industry. Starting as a teller 15 years ago, he eventually managed a branch before joining Bank of Luxemburg as a mortgage lender, recently transitioning to the commercial side.
“With my background, I can really offer my customers a full banking relationship,” Greg said. “Rather than just offering them a loan, I’m working with them as a partner—I want to help them succeed in what they want to do as a career, a job and as a dream. As a commercial lender, you’re their lifeline in facilitating every step of their journey.”
Greg appreciates the ability to develop a personalized approach for his small business customers. “That’s a benefit of being a community bank—we look at people as more than just a number,” he said. “We’re able to look at each individual situation and try and find a pathway to helping people accomplish their goals.”
Originally starting out in nursing school, Greg decided to switch gears and help people in another way. He recognized a role model in his mother, Leah Malingowski, who has spent much of her career at Bank of Luxemburg. “She’s been banking her whole life, and I saw that it was a strong career path where I also could make a difference in people’s lives.”
When Greg isn’t working, he loves to spend time in Wisconsin’s outdoors hunting or fishing or spending time with friends and family. He and his wife recently had a big life change, welcoming a new baby.
What are your career goals? Are you ready for a new beginning with a community-minded team that creates a positive impact on people’s lives? Bank of Luxemburg is hiring!
Work with Greg
John Price | August - September 2023
In his 18 years with Bank of Luxemburg, John Price has taken on many roles, from bookkeeper to market manager, that guided his path to becoming a portfolio manager in our Algoma branch today.
“I work with new and existing customers who want to start or grow a business,” John explained. He enjoys meeting customers, especially at their place of business where he can see how their partnership with Bank of Luxemburg has helped them achieve their financial goals. “It’s always rewarding when I can turn the tables and become the customer of my customer.”
He attributes his span of positive work experience to his alignment with Bank of Luxemburg's core values. “Just like the bank, I believe in making a difference in people’s lives by being involved in the community,” John said. “I coach youth sports and am acting treasurer on the Kewaunee County Economic Development Board. It’s important to contribute, supporting the community and helping it grow.”
In his free time, John likes to travel, coach his kids’ baseball teams and spend time with family and friends around the pool or campfire.
What are your career goals? Are you ready for a new beginning with a community-minded team that creates a positive impact on people’s lives? Bank of Luxemburg is hiring!
Work with John
Laurie Janowski | July - August 2023
Laurie began her career with Bank of Luxemburg as a teller in our Algoma branch. Nearly 17 years later, she now serves the community from our Kewaunee branch as a customer service supervisor.
Her primary responsibilities include supervising tellers, assisting with consumer loans and focusing on customer service. She loves how living and working in a small town creates a friendly atmosphere. “When people come into the bank, we know their names,” Laurie shared. “We likely know their kids and grandkids, too, and may have even gone to school with them. Helping our customers is more than a transaction—it’s a meaningful connection.”
Laurie said those connections happen within the Bank of Luxemburg work culture as well. “Working here is a great experience. We’re very close. We’re not afraid to reach out to anyone with any question, no matter their title. I’ve been here 17 years and still feel welcomed and valued. Our mission to make a positive impact encompasses both the community and us as employees.”
In her free time, Laurie likes to garden, especially flowers, and loves spending time with family at their cabin and on their boat.
What are your career goals? Are you ready for a new beginning with a team that creates a positive impact on people’s lives? Bank of Luxemburg is hiring!
John Jorns | June - July 2023
With 30 years of experience in customer service and finance in the auto industry, John joined our Sturgeon Bay branch at Bank of Luxemburg in October 2021.
John’s primary responsibilities include creating and maintaining strong relationships in the community for loans and finance, adding that the most rewarding part of his job is seeing customers succeed. “It’s great to see a new business take off and realize we were a part of that success,” John shared.
John appreciates that Bank of Luxemburg is a community bank, allowing him to easily communicate with his team and decision-makers. “I wish I would have worked here a long time ago,” he said. “It’s refreshing to join a workplace that feels like family. Plus, everyone at Bank of Luxemburg seems to truly enjoy their job.”
In his free time, John likes spending time with his family and friends, especially in the outdoors.
What are your employment goals? Are you ready for a new beginning with a team that feels like family and values its community approach? Bank of Luxemburg is hiring!
Work with John
Tamy Dreier | May - June 2023
With 13 years of banking experience, Tamy joined our Dyckesville branch at Bank of Luxemburg in June 2016. Tamy’s primary responsibilities in her team leader role include managing three employees, handling new account openings and building strong relationships within the community. She’s also a critical component in training retail staff across all locations.
“The most rewarding part of my job is seeing customers leave happy,” Tamy shared. “I enjoy knowing they received the best possible service.” In addition, she takes pride in ensuring her team is informed and growing, which ultimately benefits the customers they serve.
Tamy appreciates Bank of Luxemburg’s work culture of fostering relationships with customers, coworkers and the community. “I always feel happy coming into work,” she said. “Everyone truly believes in making a positive impact on people’s lives. I love working here and don’t see myself going anywhere else!”
In her free time, Tamy enjoys volunteering—particularly at the Ronald McDonald House—camping and knitting scarves and hats.
What are your employment goals? Are you ready for a new beginning with a team that values work-life balance and making a positive impact? Bank of Luxemburg is hiring!
Work with Tamy
Debra Merkle-Schubert | March - April 2023
Though Deb has been with Bank of Luxemburg for two years, she has over 35 years of experience helping customers fund their home purchases as a mortgage lender. As a mortgage consultant at our Fish Creek branch, Deb helps customers understand the lending process and apply for mortgages that suit their circumstances.
“I love building relationships with borrowers,” Deb said about her role. “It’s always rewarding to gain a client for life,” she added. She went on to say one of her most memorable experiences here at Bank of Luxemburg was when she got to work with clients she had known since childhood.
“I saw them both grow up, graduate high school, fall in love and marry, and it was a joy to be a part of their first home purchase,” Deb explained.
In addition to the relationships she’s able to build with her clients, Deb also enjoys the community culture here at Bank of Luxemburg. “We are all passionate about our jobs and helping our clients achieve their dreams of home ownership in Door County,” Deb stated.
When she’s not helping clients fund their new beginnings, Deb enjoys officiating local sports events with her husband and spending time with her family and friends.
Bank of Luxemburg has had a positive impact on Deb's career growth. What are your employment goals? Do you want to be a part of a family-friendly team culture? Bank of Luxemburg is hiring!
Work with Deb
Tracy Everard | February - March 2023
Tracy has been with Bank of Luxemburg for five years, starting out as a Relationship Banker. She then worked her way up to a mortgage consultant role before being promoted to her current position.
As a mortgage underwriter, Tracy analyzes loan applications that come through Bank of Luxemburg. To Tracy, the best part of her role is the variety. “Every file has its own story,” she explained, “and there are never two days that are the same.”
In addition to unique work experiences each day, Tracy also loves the team atmosphere at Bank of Luxemburg. “We are continuously encouraged to work as a team, support each other's ideas and bring the best outcomes in every situation to benefit our customers, the bank and our shareholders,” Tracy stated.
She went on to add that it’s wonderful to be a part of a team where everyone shares the same purpose—to have a positive impact on people’s lives. As Tracy explains, the Bank of Luxemburg team works hard to make that positive impact on their customers, as well as their fellow team members’ lives.
“Everyone at Bank of Luxemburg shows each other the same respect and integrity they would their own families,” Tracy stated, adding that it makes her very fulfilled to maintain her work-life balance while making a splash in the community.
Bank of Luxemburg has had a positive impact on Tracy’s career growth. What are your career goals? Do you want to be a part of a family-friendly team culture? Bank of Luxemburg is hiring!
Work with Tracy
Sara Gonzalez-Fameree | January - February 2023
Though Sara celebrates her one-year anniversary at Bank of Luxemburg this month, she actually got her start at the bank 13 years ago, working for two years as a Customer Service Representative as well as a Retail Sales Representative. We’re thrilled to have her can-do attitude and banking expertise back on our team in her current role as a Relationship Banker, where her main responsibilities include developing and maintaining customer relationships.
Sara is the perfect fit for the role because building customer relationships is her favorite part of her job. As we celebrate 120 years of new beginnings at Bank of Luxemburg, Sara embraces her role in helping customers along their financial journey—whether she’s helping a newly married couple set up a joint account or providing guidance for someone opening a new Bellevue-based business. “Every customer has a different story and need, and I enjoy being able to support and help them on their journey,” she said.
In addition to helping customers, Sara noted that one of the best parts of working at Bank of Luxemburg is the team atmosphere and camaraderie between co-workers. “My team has worked so hard to get to where we are, both for our customers and communities,” Sara explained. “We really have a family feel here, and we are all dedicated to building each other up and caring for each other. It makes it easy to come to work knowing I’m a valued part of our team.”
In terms of professional development and career growth, Sara noted how much she has benefited from Bank of Luxemburg’s ongoing support to propel her career. “I’ve always been guided and supported to move forward in my roles,” she said. “I’ve had wonderful mentors who believe in me, have helped me reach my goals and continue to prepare me every day for the next opportunity.”
Sara also shared how Bank of Luxemburg’s mission of positively impacting people’s lives has made her role a more positive experience. “Every staff member not only knows our mission but believes in it,” Sara said. “With our focus on giving back to the community, I feel a part of something bigger, along with a sense of pride and purpose for myself and the Bellevue community as a whole.”
Bank of Luxemburg has had a positive impact on Sara’s career growth. Ready to start your new career with a supportive, family-friendly team? Bank of Luxemburg is hiring!
Work with Sara